Phase 2: Conducting Research

Phase 2 will help you understand various research methods and guide you through recommended HRCD practices while applying that research to your development through the design, persona development, and ideation processes.


In chapter 4, you will learn about various research methods to help you decide which works best for you during your research process.

Objectives

  • Learn about the different kinds of research methods used when centering human rights before building your product or service
  • Learn how to respond to the community’s threat model
  • Learn how to conduct iterative research to better understand their needs

Chapter 5 will cover design principles that center at-risk use cases in order to build safer, more accessible products for all.

Objectives

  • Learn about principles guiding inclusive design
  • Understand why designing for at-risk groups can benefit society at large
  • Understand the difference between accessibility and usability
  • Better-understand co-design

In chapter 6, you will learn how to infuse HRCD into the persona-building processes.

Objectives

  • Building personas 101
  • Journey mapping 101
  • Centering human rights throughout these processes

Learn how to use your research and iterate on it to ideate for your proposed design solutions.

Objectives

  • Ideation 101
  • Learn how to iterate on your research to create responsive design models to help guide your process and prepare you for development